Debt Collection Services
I would like to confirm that we are a specialist
credit management agency and in addition to our debt recovery service we also
offer an in-house legal service for undefended actions.
Accounts passed to us for collection are written to on
the same day by first class post. If the debtor does not respond we make
contact with them by telephone within 2-3 working days in order to qualify the
debt. Thereafter we would report to you on our progress. If legal action is
necessary to recover we would obtain your authority to do so. We deal with all
undefended actions in house.
Litigation is a last resort, we choose to focus on
effective telephone techniques to bring about payment and negate the need for
legal action which can be costly and protracted.
Under the late payment legislation you are entitled to
charge your debtors interest and compensation and these amounts are calculated,
added to your debt and passed on to you if recovered.
Initially, debts are accepted on a 'no collection no commission basis'
and I confirm that our commission charge on successful recoveries is 7% and
this is payable on all payments received by yourselves or us from the day after
our letter is sent.
If it becomes necessary to issue legal proceedings our
fees are on a sliding scale and I would refer you to the attached schedule.
Once an account has 'gone legal' Legal Fees and Disbursements are payable
irrespective of the eventual outcome of the case.
In order to accept your instruction we would require a
copy of the outstanding invoices or a statement, it is also useful to have
telephone or fax numbers or an email address for your debtor. It is also useful
to have an account application form completed by your debtor.
Please feel free to contact me via martin@creditserve.co.uk or 01992 414222 if you have any questions relating to our services.
Kind Regards
Martin Brown
Creditserve Business Information Ltd
